Privacy Policy
This Privacy Policy describes Trade BIB policies and procedures on the collection, use, and disclosure of Your information (including personal data) when You use the Trade BIB Trading Platform through our website and mobile application (hereinafter the "Platform"), and/or other Our services and tells You about Your privacy rights and how the law protects You.
This Privacy Policy is an integral part of the Trade BIB Client Agreement.
The information You provide is collected and processed by Trade BIB, providing access to the Trade BIB Trading Platform.
We assure You that We take all measures necessary to ensure the confidentiality of the personal data that You provide to Us.
We encourage You to carefully read this Privacy Policy. By registering on the Platform, You fully and unconditionally agree to its terms.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following definitions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
| Term | Definition |
|---|---|
| 'Cookies' | means small files that are placed on Your computer, mobile device, or any other device by a website, which contain the details of Your browsing history on that website. |
| 'You' | means the individual accessing or using the Trading Platform. |
| 'Platform' | refers to Trade BIB Trading Platform, accessible from our website and mobile application. |
Any other terms are interpreted in accordance with the Trade BIB Client Agreement.
Data Collection and Usage Summary
| Data Type | Purpose of Collection | How We Use It |
|---|---|---|
| Personal Information (Name, Email, Phone) |
Account creation, verification, communication | To provide services, send notifications, personalize experience |
| Payment Information (Card details, e-wallet info) |
Processing deposits and withdrawals | To facilitate financial transactions on the platform |
| Verification Documents (ID, Passport, Utility bills) |
Identity verification, AML compliance | To ensure platform security and regulatory compliance |
| Usage Data (IP address, browser type, activity logs) |
Platform optimization, security monitoring | To improve services, detect fraud, enhance user experience |
| Cookies and Tracking | Session management, analytics | To maintain login sessions, analyze platform usage patterns |
Your Rights Summary
| Right | Description | How to Exercise |
|---|---|---|
| Access | Receive a copy of personal data we hold about you | Contact our support team with a formal request |
| Rectification | Correct incomplete or inaccurate data | Update your profile or contact support for corrections |
| Erasure | Request deletion of your personal data | Submit a deletion request through your account settings |
| Restriction | Limit how we use your personal data | Contact our data protection officer with your request |
| Withdraw Consent | Revoke previously given consent for data processing | Adjust privacy settings in your account or contact support |
Data Sharing with Third Parties
| Third Party Category | Purpose of Sharing | Data Protection |
|---|---|---|
| Payment Processors | Facilitate financial transactions | PCI DSS compliance, encrypted transmission |
| Verification Services | Identity verification, KYC compliance | Contractual data protection obligations |
| Analytics Providers | Platform improvement, usage analysis | Anonymized data where possible, limited retention |
| Legal Authorities | Compliance with legal obligations | Only when legally required, with proper safeguards |
| Service Providers | Platform operation and maintenance | Binding contractual data protection agreements |
Data Retention Periods
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Account Information | Duration of account + 5 years | Legal compliance, customer service |
| Financial Records | 7 years from transaction date | Tax and financial regulatory requirements |
| Verification Documents | 5 years after account closure | Anti-money laundering regulations |
| Communication Records | 3 years from last interaction | Customer service quality, dispute resolution |
| Usage Data | 2 years from collection | Platform optimization, analytics |
Security Measures
| Security Area | Measures Implemented | Purpose |
|---|---|---|
| Data Encryption | SSL/TLS encryption, AES-256 for storage | Protect data in transit and at rest |
| Access Control | Role-based access, multi-factor authentication | Limit data access to authorized personnel only |
| Network Security | Firewalls, intrusion detection systems | Prevent unauthorized network access |
| Physical Security | Secure data centers, access logs | Protect physical infrastructure |
| Incident Response | 24/7 monitoring, breach notification procedures | Quickly detect and respond to security incidents |
Contact Information
If You have any questions or would like to receive additional information regarding the processing of Your personal data, to check what is being processed, or to withdraw Your consent to such processing, You may contact us at dataprotection@tradebib.com.
Effective October 21, 2024